Terms of service
Effective Date: 25 June 2026
Welcome to Papercotton Global. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, please do not use our website.
## 1. Company Information
This website is operated by Papercotton Global.
For any inquiries, please contact us at:
Email: sanjeev@frankshirt.in
Business Hours:
Monday to Saturday
10:00 AM – 6:00 PM (GST)
## 2. Eligibility
By using this website, you confirm that:
* You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
* The information provided by you is accurate and complete.
* You are legally capable of entering into binding agreements.
## 3. Products and Services
We make every effort to display our products, colors, descriptions, and specifications accurately.
However:
* Actual colors may vary due to monitor and device settings.
* Product images are for illustrative purposes only.
* Minor variations in design, color, stitching, or packaging may occur.
We reserve the right to modify or discontinue products without prior notice.
## 4. Pricing and Payments
* All prices displayed on the website are in the applicable currency unless otherwise stated.
* Prices are subject to change without notice.
* Payment must be completed before order processing.
* We reserve the right to refuse or cancel any order in case of pricing errors, suspected fraud, or payment issues.
Payments are processed securely through authorized third-party payment providers.
## 5. Order Acceptance
After placing an order, you will receive an order confirmation email.
This confirmation does not constitute acceptance of the order.
We reserve the right to:
* Accept or reject any order.
* Limit quantities purchased.
* Cancel orders due to inventory shortages, payment issues, or suspected fraudulent activity.
If an order is cancelled after payment has been received, a refund will be processed.
## 6. Shipping and Delivery
We aim to dispatch orders within the estimated timelines mentioned on the website.
Delivery times are estimates only and may vary due to:
* Customs clearance
* Logistics delays
* Weather conditions
* Public holidays
* Force majeure events
We are not liable for delays caused by third-party shipping carriers.
Customers are responsible for providing accurate shipping information.
## 7. Customs Duties and Taxes
For international orders, customs duties, import taxes, VAT, or other government charges may apply depending on the destination country.
Such charges are the responsibility of the customer unless explicitly stated otherwise.
## 8. Returns and Exchanges
Returns and exchanges are governed by our Return & Exchange Policy available on the website.
Please review the policy before placing an order.
## 9. Intellectual Property
All content available on this website, including but not limited to:
* Logos
* Product designs
* Images
* Graphics
* Videos
* Text
* Website design
is the property of Papercotton Global and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
## 10. Prohibited Activities
You agree not to:
* Use the website for unlawful purposes.
* Attempt unauthorized access to our systems.
* Upload malicious software or harmful code.
* Interfere with website functionality.
* Use automated systems to scrape or collect website data.
Violation of these terms may result in termination of access and legal action where applicable.
## 11. Limitation of Liability
To the maximum extent permitted by law:
Papercotton Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
* Website use
* Product use
* Service interruptions
* Delivery delays
* Technical issues
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
## 12. Disclaimer
The website and all content are provided on an "as is" and "as available" basis.
We make no warranties, express or implied, regarding:
* Website availability
* Accuracy of information
* Fitness for a particular purpose
* Uninterrupted access
## 13. Privacy
Your use of the website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in that policy.
## 14. Force Majeure
We shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including:
* Natural disasters
* Government restrictions
* Pandemics
* Labor disputes
* Transportation disruptions
* Internet or utility failures
## 15. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of the website after such updates constitutes acceptance of the revised Terms.
## 16. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which the operating company is registered.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
## 17. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Papercotton Global
Email:
Customer Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM (GST)