الشحن

Thank you for shopping with Papercotton Global. We are committed to delivering your orders safely and efficiently.

Order Processing

Orders are processed within 1–3 business days after successful payment confirmation.
Orders are processed Monday through Saturday, excluding public holidays.
During peak seasons, promotional events, or holidays, processing times may be extended.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available.

Shipping Destinations

Papercotton Global currently ships to the United Arab Emirates and selected international destinations.

Shipping availability may vary based on location and logistics partner coverage.

Estimated Delivery Times

Estimated delivery timelines are as follows:

United Arab Emirates (UAE)

International Orders

Delivery times are estimates and may vary depending on customs clearance, local courier operations, weather conditions, and public holidays.

Shipping Charges

Shipping charges are calculated at checkout based on:

Any available free shipping offers will be displayed during checkout.

Order Tracking

Once your order is shipped, tracking information will be provided via email or SMS, where available.

Customers can use the tracking number to monitor shipment progress through the courier's tracking system.

Customs Duties, Taxes & Import Charges

For international shipments, customs duties, import taxes, VAT, and other government-imposed charges may apply.

These charges are determined by the destination country's authorities and are the responsibility of the customer unless otherwise specified.

Papercotton Global is not responsible for delays caused by customs clearance procedures.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

Additional shipping charges may apply.
Delivery delays may occur.
Orders returned due to incorrect information may require additional shipping fees for re-dispatch.

Papercotton Global shall not be responsible for losses resulting from incorrect shipping information provided by customers.

Lost or Damaged Shipments

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery or expected delivery date.

Please provide: